AGREEMENTS PRIVACY
Last Updated:
Heat Mi values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect information obtained from users of our website and services, including NFT marketplace transactions and festival-related activities.
By using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
- Personal Information
- Name, email address, phone number, billing and shipping address.
- Payment details (handled by third-party processors).
- NFT wallet address for NFT ticket purchases or transactions.
- Non-Personal Information
- Device details (IP address, browser type, operating system).
- Usage data (pages visited, time spent on the site, interaction data).
- Information from Third Parties
- We may receive information from third-party partners, such as NFT platforms, ticketing services, and marketing affiliates.
- Personal Information
- How We Use Your Information
We use your data to:- Process purchases of tickets, NFTs, and other festival services.
- Communicate updates, promotions, and event-related notifications.
- Improve and personalize user experience on our website and applications.
- Conduct analytics and measure website performance.
- Sharing Your Information
We only share your data when necessary for the purposes described in this policy:- With Service Providers
- Payment processors for secure transactions.
- NFT platforms for minting and managing your purchases.
- Email marketing providers for communication.
- For Legal Reasons
- Compliance with laws, regulations, or legal processes.
- Protection of our rights, users, and property against fraud or unauthorized activity.
- With Service Providers
- Your Rights and Choices
We respect your data privacy rights and provide options for managing your information.- For U.S. Residents (CCPA)
- Right to Know: Request details on data we collect and how it is used.
- Right to Delete: Request deletion of your personal data, subject to legal and operational exceptions.
- Right to Opt-Out: Prevent the sale of your personal data, where applicable.
- For International Residents (GDPR)
- Access and Correction: View and update your data.
- Erasure: Request removal of your personal information.
- Data Portability: Receive your data in a machine-readable format.
- Objection: Restrict or object to certain data processing activities.
- For U.S. Residents (CCPA)
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, collect analytics, and deliver targeted advertisements.- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Track user behavior for optimization.
- Marketing Cookies: Deliver personalized ads and promotions.
- Data Security
We implement industry-standard measures to protect your information, including encryption, firewalls, and secure servers. However, no online system is completely secure, and we cannot guarantee absolute protection. - Retention of Information
We retain personal data for as long as necessary to fulfill the purposes described in this policy or comply with legal obligations. Once no longer required, data is securely deleted. - Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If we discover such information, we will promptly delete it. - External Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies. - Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements, or other factors. Updates will be posted on this page with a revised “Last Updated” date. - Contact Information
For questions or concerns about this Privacy Policy or to exercise your rights, please contact us:
Email: gate@heatmi.com