TERMS AND CONDITIONS

  1. General Terms Welcome to Heat Mi, a unique music and art festival that bridges digital and real-world experiences. By accessing our website or purchasing tickets, you agree to comply with these Terms and Conditions (“Terms”). These Terms govern your use of our services, including our NFT marketplace and festival-related features. We reserve the right to update these Terms at any time. Continued use of the website and services constitutes acceptance of such updates.
  2. Tickets and Admission
    1. Purchase and Usage
      • All tickets, including NFT-based tickets, must be purchased through the official Heat Mi platform.
      • Tickets are non-transferable unless otherwise explicitly allowed.
      • You must present valid identification and the corresponding NFT or ticket code for entry.
    2. Refunds and Exchanges
      • Refunds are only provided if the festival is canceled or rescheduled.
      • All refund requests must be submitted through our official support channels.
    3. Admission Policy
      • Entry is subject to security checks. Prohibited items include, but are not limited to, illegal substances, weapons, and outside food or drinks.
      • The minimum age requirement for entry is 18 years unless otherwise specified.
  3. Code of Conduct We are committed to providing a safe and inclusive environment for all attendees.
    • Harassment, discrimination, or aggressive conduct.
    • Possession or use of prohibited substances or items.
    Violation of these rules may result in immediate removal without refund.
  4. Intellectual Property All content on the Heat Mi platform, including the festival’s branding, logos, and NFT designs, is the intellectual property of Heat Mi and its creators. You are prohibited from reproducing, modifying, or redistributing this content without explicit permission.
  5. Privacy Policy We respect your privacy. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal data.
  6. Liability
    1. Assumption of Risk
      • Attending the Heat Mi festival is at your own risk. We are not liable for:
      • Personal injury or property damage during the event.
      • Loss or theft of personal belongings.
    2. Force Majeure Heat Mi is not responsible for cancellations or delays caused by events beyond our control, including natural disasters, pandemics, or government actions.
  7. Media and Recording By attending the festival, you grant Heat Mi permission to use any photos or videos captured at the event for promotional purposes. You may take personal photos and videos but are prohibited from using them for commercial purposes without prior approval.
  8. NFT Use and Marketplace
    1. NFT Ticketing Your NFT ticket is linked to your personal crypto wallet. Heat Mi is not responsible for loss or unauthorized access to your wallet. NFT tickets include voting rights and other utilities as described during purchase.
    2. Marketplace Transactions
      • All NFT transactions are subject to marketplace terms.
      • Heat Mi does not guarantee the future value of any NFT purchased.
  9. Third-Party Links and Partnerships Our website may include links to third-party websites or services. Heat Mi is not responsible for the content or practices of these third-party entities.
  10. Event Changes Heat Mi reserves the right to modify the festival lineup, schedule, or other event details without prior notice. In such cases, no refunds will be issued unless explicitly stated.
  11. Governing Law These Terms are governed by the laws of the State of Florida, USA. Any disputes arising from these Terms shall be resolved through arbitration or in the courts of Florida.
  12. Contact Information For questions or concerns, please contact us: Email: gate@heatmi.com